Modern dog house / dog house / line lounge / dog bed / pet house / pet bed / new dog gift / dog furniture. We guarantee your satisfaction until you receive your product and complete the assembly. Thank you for your understanding and support.
Dimensions and type weights: size1 (6 lb - 25 lb), size2 (26 lb - 50 lb), size3 (51 lb - 90 lb), size4 (91 lb - 150 lb). Bottom weight capacity: 170 lbs max. Water based wood polish options: walnut / white / gray / black.
Cushion (gift) and roof fabric color options: ivory, grey, black, navy blue, brown, pink. Our products fit perfectly into your home decor, thanks to our rich selection of colors and models. Our products made of natural wood materials are made smooth by hand sanding.Stability is achieved by locking all parts together. Our products are made of easy-to-wash, chemical-free, anti-allergic fabric materials. Our mattresses, which meet high comfort standards, are made of chemical-free white silicone balls and are suitable for washing. Our response time is 3 hours at the latest.
Our products are guaranteed lifetime spare parts (variable charges may apply). We do not guarantee the prevention of your pet's escape attempts on our wooden products. We send our products disassembled. You can easily install it by following the instructions sent in the box. The assembly process takes between 20 and 30 minutes.
It may differ depending on where you are. There may be slight color differences due to wood structure and handcraft painting techniques. We work hard for the satisfaction of our valued customers.We are ready to offer the best solution in line with our possibilities. In case your product arrives damaged from the cargo, it is sufficient to send us the photos of the damaged parts. We resend the parts in question free of charge.
If your product comes with missing or faulty parts, send us photos of these parts. We will start working on a solution immediately. We share product dimensions, model, color options in our listing photos. Due to our hygiene rules, we can accept your change request in unopened conditions.Notify us if the relevant parts of the product are damaged during assembly. In case of changes in the conditions, if you want to cancel your order, you must inform us within 24 hours. We start the production of your special orders after 24 hours. We cannot accept cancellations at the end of this process. The color of our products may not fully match your furniture. There may be some color tone differences due to the structure of the wood and handwork painting techniques. We publish detailed color options in our lists. We share the detailed measurements of all our products in our lists. If, after completing the assembly of the product, you decide that the product is bigger or smaller than you thought, let us know. In this case, we can only send you a second product in the right size with a special discount rate. We design, manufacture, test all of our products to meet robustness requirements. Problems caused by assembly errors may cause you to think that our products are not sturdy. We share all the details about our products in our lists.